Shipping Policy

Last updated: October 1, 2026

Order processing

Orders are usually prepared within 2–7 business days, excluding weekends and holidays. Some products are made to order and may require additional production time.

You will receive an order confirmation after checkout and a shipping confirmation with tracking information when your order ships.

Estimated delivery

Delivery estimates appear at checkout when available. Estimated transit times begin after production and processing are complete.

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs processing, incorrect addresses, and other events outside our control may affect delivery.

Shipping charges

Shipping charges are calculated and displayed during checkout. Orders containing products from different fulfillment locations may arrive in separate packages and at different times.

Address changes

Customers are responsible for providing a complete and accurate shipping address. Contact us through our Contact page as soon as possible if your address is incorrect. We cannot guarantee that an address can be changed after an order enters production or ships.

Additional shipping charges may apply when an order must be resent because of an incorrect or incomplete address.

Tracking and delivery issues

Tracking information may take up to 48 hours to update after shipment.

If tracking shows that an order was delivered but you cannot locate it, check with household members, neighbors, and the shipping carrier before contacting us.

Report damaged, missing, or incorrect orders through our Contact page within 30 days of the expected or recorded delivery date. Include your order number and any helpful photographs.

International orders

International customers are responsible for customs duties, import taxes, and related fees unless checkout states otherwise. Customs delays are outside our control.

Questions

For shipping questions, contact us through our Contact page and include your order number.